Preferred Clients Program (PCP)
After two decades of providing service to the insurance and property management industry, 3 Point is paving the way to a new future for our existing and future client base. In an effort to meet the increasing demands placed on you as an insurance adjuster, property manager or resident manager we have launched a special program just for you.
The PCP program started being offered in 2007 and has experienced great success. This program offers to our clients that indeed want to experience our best service possible. This program offers immediate response to all claims/job orders and has a pre-negotiated price guarantee to the client. This will eliminate your frustration and the time consuming need for you to obtain three bids on ever project no matter what size it is. It’s great for the busy professional and eliminates many of the steps that you may currently perform in assisting your customers throughout the year.
3 Point will maintain the electronic file in our database and should you need, a simple email will get you access to the entire project file. 3 Point keeps for you all estimates, invoices, job notes, supervisor evaluation, time logs, pictures, damage assessments, mold evaluations, etc. should you ever need them. We will even retain and inventory the cause of damage for you.
All PCP participants will not only receive this elevated service commitment from 3 Point but also will be able to pass on to their client’s a
5 year labor warranty for all repairs completed under the program.
IT”S OUR CLIENT, LETS GIVE THEM THE BEST WE HAVE TO OFFER
HERE'S HOW IT WORKS
Step 1 – You contact our office (808) 235-7710 or PCP@3pointrestoration.com and ask for a representative to help you set up the program.
Step 2 – Our Project Coordinator will sit down with you and answer any questions you may have and set up the initial process for the service to begin. During that visit we will offer you a simple GUARANTEED RATE for all services we provide plus an agreed percentage to cover our overhead and profit. We offer both a six-month and annual contract for the PCP program. ** all we ask you to do is submit your work request electronically via our web site or by email to a special email set up just for the PCP program (with pictures when possible).
Step 3 – We GUARENTEE to contact your client within 24 hours of the receipt of you job request.
Step 4 – We will ‘map’ out and photograph the damage and create an estimate using Xactomate or our custom designed in house system and email this back to you the same day we meet your client. This will be the final amount you pay for the services on this job request and its GUARANTEED. Your payment is received by our office electronically right through our wed site, which is safe and secure.
Step 5 – We will install a lock box for you and start the job within 72 hours of the first meeting with your client, unless the client requests a later date. This is preferred scheduling for the PCP program only, it is not available for everyone.
Step 6 – Should there be any additional services required you will again receive the information via email. This will allow you to focus more on the client and not the vendor.
Step 7 – When the job is completed a 3 Point Quality Assurance Inspector will visit the site and after walking with your client will ask them to sign a statement of completion, which again will be sent via email for you records.
FULL SERVICE GENERAL CONTRACTOR
All we ask of you is a commitment to use all of the services we offer. Here are a few:
1-HOUR RESPONCE GUARANTEED
| First Response | Water Mapping |
| Water Extraction/Dry Out | Fire Damage |
| Water Damage | Dehumidification |
| Chemical spills | Fungal Assessments |
| Break-In | Earthquake Damage |
24-HOUR RESPONSE GUARANTEED
| Claim Management | Project Management |
SERVICES AVAILABLE
Asbestos Solutions |
Bath Remodeling |
Cabinetry (3 days for kitchen replacement, (certain styles) |
Cabinet re-facing |
Carpentry |
Concrete repairs and forming |
Demolition |
Door installation |
Drywall repair and texture |
Electrical |
Fencing both new and repairs |
Fire Restoration |
Gutter installation and repairs |
Hardwood flooring installation |
Hauling away of rubbish |
Kitchen Remodeling |
Mold Remediation |
Painting both interior and exterior |
Pluming |
Refinishing of furniture |
Roofing |
Rock wall repairs and new installation |
Sprinkler systems both new and repair |
Tile Work |
Tree trimming and gardening of any kind |
Water Restoration |
Window installation |
|
* if not on the list just ask, we are here to serve you |
OUR FAMILY OF SATISFIED CUSTOMERS
After two decades of Serving Hawaii, here are some of our past and most recently satisfied customers.
Insurance Carriers
Allstate Insurance |
Fairmont Specialty Group |
First Insurance Company of Hawaii, Ltd. |
Island Insurance Company, Ltd. |
USAA Insurance |
Crawford Insurance |
Adjusters
| Dan Richardson, Inc. |
Inter-Island Adjusting Company |
James West, Inc. |
McPeak Claims Services, Inc. |
Property Management Companies
Alii Ohana Property Management , Inc. |
AmPac Properties |
Bill Ramsey, Inc. |
Century 21 |
Certified Management, Inc. |
| Dennis Realty |
| East Oahu Realty |
Hawaii First, Inc. |
Hawaiiana Management, Ltd. |
Management Specialists Company |
Management, Inc. |
Oishi Property Management |
Real Property Services Corporation |
South Shore Realty, Inc. |
Touchstone Properties |
Watanabe Realty |
Projects, Properties and Corporations
| 1850 Ala Moana |
Air Care Environmental Services, Inc. |
Board of Water Supply, Honolulu |
| Cantebury House |
Discovery Bay |
Kukilakila |
| Landmarck |
| Mauna Luan |
One Waterfront Tower |
Plaza Hawaii Kai |
The Palms |
| Wailana |
Windward Cove |
© 2008, 3 Point Restoration